Events

Virtual CEU | The Evolving Waiting Experience

Virtual CEU | The Evolving Waiting Experience

Begins: June 26, 2025 at 11:30am

Ends: June 26, 2025 at 12:30pm

Please join us for a Virtual CEU sponsored by ORI and and presented by Steelcase.

Course Description
How can healthcare environments support patients, families, evolving safety standards and system throughput, all without compromising performance?


Using mostly a primary research approach, the Steelcase Workspace Futures team interviewed patients and facilities management to understand how waiting has changed post-pandemic. With over 100+ patient interviews, the team was able to summarize patient needs and expectations of waiting spaces. In addition, we talked to 20+ facilities managers, including 7 in-person observation trips, the team synthesized the pressures and priorities that guide facility management when specifying for healthcare waiting spaces. With this data, we articulate five design principles and then demonstrate how to use these principles in outpatient and in-patient settings.

 

Course Details

Designers | Units: 1
IDCEC Designation: HSW


Architects | Units: 1
AIA Designation: LU/HSW

 


  • Free for members.
  • $30 for non-members.
  • $5 for students.
  • Payment must be processed online at the time of registration. 

PLEASE make sure your IDCEC and IIDA numbers are listed on your website account profile so we can make sure you receive credit! Don't forget to download the IDCEC app for quick course registration.

VIRTUAL ONLY. The CEU will begin at 11:30. A link will be sent closer to date to all who register.

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